The Ukrposhta postal company and the Ukrainian Railways joint-stock company (Ukrzaliznytsia) transported 15 million parcels in 2023.

Ukrposhta’s CEO Ihor Smilianskyi stated this while speaking about the main achievements of the company in 2023 at the year-end meeting of representatives of the Ukrainian Ministry of Development of Communities, Territories, and Infrastructure with heads of diplomatic missions and members of the public, the CFTS portal reports.

"The number of parcels sent increased in 2023 by 40%. The 15 million parcels transported jointly by Ukrposhta and Ukrzaliznytsia is also worth mentioning: this is a convenient and effective collaboration between the two state-owned companies," he said.

Smilianskyi also described the establishment of air links with the United States as a wartime achievement. "This is important for our entrepreneurs. After all, over 1 million Ukrainian goods are being sold successfully in American marketplaces even during the full-scale war," the Ukrposhta CEO said.

According to him, another important process was the implementation of a loan agreement with the European Bank for Reconstruction and Development (EBRD) for EUR 63 million and a loan agreement with the European Investment Bank for EUR 30 million. He said that the EBRD loan enabled the company to build a logistics network covering 100% of Ukraine in 2023.

"We also operate mobile branches, which allow us to deliver the necessary payments, goods, and parcels to the frontline territories. We currently have over 1,800 such branches. Thanks to them, it is possible, among other things, to set up branches quickly in the liberated territories and resume work there. This is important for the payment of pensions and utility bills, among other things. Currently, 20% of utility payments are made through Ukrposhta," said Smilianskyi.

He identified digitization as one of the company's main areas of activity in 2024. According to him, the company plans to extend digital services to 100% of Ukrainian towns and villages this year.

The company is also completing the development of the relevant software. According to its plan, 100% of users' parcels will be sorted automatically in 2024, using robotic sorting lines, which should significantly improve the quality and speed of delivery.

The company also plans to complete its transition to a "paperless" working format.